Step one in collecting data is recording your call monitoring results and secure SMS monitoring. By reporting data, you can analyze your data by a client, collector, or date range. In other cases, it may be necessary to update training materials, policies, procedures, and work instructions to ensure that firms follow all guidelines. It is also recommended not to forget to document the results of your analysis and what you did to remediate those results. Such things are considered as strategies to comply with such regulations. Since many regulators need proof that demonstrates behavioral compliance when talking to the consumers, implementing...